NOC Engineer
Kiev, Ukraine
We're looking for a NOC Engineer who will support production activities to sustain our platforms & tools, troubleshoot, develop, maintain, and document technical solutions related to Melsoft Game's production infrastructure.
Darya Tihonchuk
What you will be doing:
    Your expertise:
    If you feel you've got what it takes, get in touch - let's meet, talk and hear each other!
    - Experience with Linux based systems;
    - Scripting experience (Python/Bash/etc);
    - Basic monitoring experience;
    - Good communications skills;
    - Intermediate+ level of English;
    - Troubleshooting and problem-solving skills;
    - Ability and motivation to work in a team and in rotating shifts 24/7 (~3-6 night shifts a month).
    - Ongoing monitoring and control of the availability of the different services of the production 24/7;
    - Monitoring and detecting problems in the production environment, as well as 1st and 2nd tier infrastructure and application troubleshooting;
    - Work within Operations with interfaces to Product, R&D and Support teams to escalate, troubleshoot and resolve complex issues;
    - Ensure proper documentation is provided for all supported NOC activities and standards.
      What we feel is important to say:
      - We strive for cooperation with those who are prepared to contribute to the quality of our products, look for points of growth, show initiative and take responsibility
      - We are all for the result and not the number of hours spent in the office, so we offer flexible hours and the option to work remotely.
      - We take care of our employees:
      • proactively review salaries based on your competence growth and changes in the market;
      • annually pay a significant bonus to each employee proportionally to their level of responsibility and contribution to our success;
      • help you to save time dealing with healthcare issues by offering medical insurance;
      • support your learning and development initiatives: a corporate program with SkyEng, we contribute to paying your tuition fees.
      Apply online
      Nice to have:
      - Be familiar with AWS/GCP (or other cloud providers);
      - Experience with monitoring tool and vendors such as Prometheus, Grafana, ELK, NewRelic, Signalfx, CloudWatch, DataDog, etc;
      - Experience with SQL;
      - Experience with IaC (Terraform);
      - Experience with distributed systems, containers and Kubernetes .
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